The European Consumer Centre in Spain is committed to have an accessible website to all citizens.

This accessibility consists in guaranteeing the access to the information and the services of its pages without limitation or restriction that may be caused by any circumstances or technical condition.

In order to help and facilitate the access to information, webpages must comply with a set of guidelines and recommendations indicated by the WAI (Web Accessibility Initiative) working group, which is part of the W3C (World Wide Web Consortium). Such guidelines conform a standard in terms of accessibility to webpages. Additionally, WAI establishes three levels of verification or adequacy: 1st level (A), 2nd level (AA) and 3rd level (AAA).

The European Consumer Centre content templates have been designed following the guidelines provided by WAI 1.0 in the 2nd level (AA). Meanwhile, TAW is the tool that has been used to help with the verification of the recommendations.

Visual Design

The Spanish European Consumer Centre website has been made using HTML5 and CSS 3 style sheets so they can be recognized by most of the browsers, as Firefox or Internet Explorer.

Labels that are not supported by some of these browsers have been discarded. Within the style templates, the use of color codes has been avoided as much as possible. And in those cases where these color codes have been used, users have an alternative way to recognize the colors so that they can browse through the website without any problems.

The correct visualization of this website has been verified in different versions of the main browsers and also on different devices. This webpage is optimized for Internet Explorer, Mozilla Firefox, Google Chrome, Safari and Opera browsers.

The Spanish European Consumer Centre webpage is optimized for a resolution of 1024 and 768 pixels. If you have a monitor with a higher resolution, the font size may be small in some cases.

In order to have a proper visualization of the website, it is necessary to be able to execute JavaScript. JavaScript has only been used for visual elements that are not necessary for the right navigation through the website. This way, it is possible to achieve maximum compatibility with most browsers and devices. At the same time, we avoid the use of an accessible alternative version.

Download files

Most of the documents downloaded from this website are in PDF format. These documents can be viewed using the free Adobe Acrobat Reader application. Note: This declaration of conformity includes those pages that are under the domain, excluding –therefore- external links as well as the contents that are embedded in

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