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Last Spanish Newsletter

Newsletter Nº 12. October 2019

Transporte Aéreo y Viajes Combinados

The European Consumer Centre in Spain has published the last Newsletter for the month of October in which is collected some of the most important news on consumer rights within the European Union.Among other topics discussed, it is worth highlighting the information related to the rights of air passengers in case of cancellation or major delays in their flights due to strikes, bankruptcy of the airline or due to weather causes.

It also addresses the information related to the sectoral consumer conference where the consequences of Brexit for consumers and users were addressed, the new Royal Decree 537/2019 on accessibility and non-discrimination for access and use of transport modes for people with disabilities, payment service provider migration plans (PSPs) to complete the migration to the application of enhanced client authentication (SCA) in card-based e-commerce payments, as well as recommendations to avoid Slamming: a fraudulent practice consisting of changing telecommunications companies without the authorization of the consumer.

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